Read our Clients Reviews

Read what other travelers think about the Playa del Carmen Snorkeling Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

Overall rating
4.9 / 5
based on 476 reviews
Review summary
Service
4.8 / 5
Organization
4.8 / 5
Value for money
4.8 / 5
Safety
4.8 / 5

Find below the latest Client reviews from May 2019 ...

Michelle Robinson

Sebastopol, CA, USA

4.9 Stars

May 2019

One turtle camly ate his breakfast while I watched less than ten feet away!"

My family and I love to snorkel and when we book an excursion, I do my homework, checking out all the companies, reading reviews, and looking for the best fit for my family.

If you want a trip that spends most of the time in the water, with a friendly crew and clean boat, this is the trip for you!

We thoroughly enjoyed our time with Alberto, our guide. When we booked, we knew that we would be in a small group of eight or less passengers, what we didn't know was that we were the only passengers with a guide, and captain--yes, a private tour!

Alberto set us up with equipment and helped us practice before we set off on our adventure. He knew just where to find the most colorful fish and my favorite, turtles!

We saw five turtles (up close!). One turtle, calmly ate his breakfast while I watched, less than ten feet away.

Alberto found us towels when he realized we had forgotten them and offered us prescription snorkeling masks when he noticed we both wore glasses.

He couldn't be any more welcoming! He did not hurry us but offered to let us stay out longer than expected.

I have already recommended his outfit to several guests. Their prices are also considerably less than what the hotels offered. Check them out--you will be glad you did!

Tammy​ ​Williams

Los Alamos, NM, USA

4.8 Stars

May 2019

We saw everything they advertised - Tons of tropical fish, starfish, stingrays, sea turtles, and coral reefs"

Everything we expected from start to finish -- wonderful experience and great for kids too...

Booking the trip was easy, we were met on time at the Marina in Cozumel. We were briefed and shown how to properly use the snorkel equipment which by the way is in great condition -- there is shade cover on the boat and the ride from each location was very short.

They take great care to make sure your masks and flippers fit well and then have you test them out right by the dock to ensure everything works.

Nice small trip with great staff. Our two boys - 9 and 11 were well taken care of and Alberto, our guide never left their side and ensured all of our safety and enjoyment.

The day was amazing from start to finish -- the trip to each location was only about 10 minutes and the water was warm and clear.

We saw everything they advertised from tons of tropical fish, starfish, barracuda, sea turtles and the whole Coral Reefs environment was amazing.

Our boys felt comfortable since the water was only about 15 feet deep at the most and the length of the three trips with all the sea life kept them so excited.

Alberto, our guide and Santiago the boat captain, were knowledgeable and pleasant. I would go back again and highly recommend this snorkel trip for a perfect half-day excursion. We totally enjoyed ourselves!

David Hall

Brunswick, ME. USA

4.9 Rate

May 2019

Within 5 minutes of being in the water, we saw a spotted manta ray..."

The booking process was easy and painless and we were met up on time the next day for our excursion. Our guide was Alberto who was a mild mannered and friendly guy. We arrived at Cozumel Marine Park for snorkelling - 3 sessions of 45 minutes each - and we were joined by three additional customers from Canada.

And to my surprise, within 5 minutes of being in the water, we saw a spotted manta ray. It was amazing. The area boasted many varieties of fish and very interesting coral. Some fish looked like they were out of Nemo and there was even a trumpet fish too.

All in all, it was a great trip, Alberto made a great guide and we had tons of fun and never felt rushed. I would definitely recommend Playa Snorkeling Tours for anyone looking for a snorkelling tour.

Christine​ ​Morgan

Fairview, IL. USA

4.7 Stars

May 2019

First Time Snorkeling, so we were a bit nervous - but from the moment we stepped on Alberto's Boat all apprehensions vanished!"

As it was the first time we’d snorkeled, we were a bit nervous. But from the moment we stepped on his boat, all apprehensions subsided.

Such a caring, fun and upbeat crew to be with on his boat. Laughter was constant and drinks were plentiful! Alberto and his crew consistently ensured that we were comfortable, laughing and well taken care of.

Another crew member was constantly taking pictures so that we could solely enjoy the snorkeling experience.

The tour was great in every way. Their website, their responsiveness, and especially the owner/guide Alberto, who was just outstanding.

Linda​ ​Davis

Carrboro, NC. USA

4.8 Stars

May 2019

This was by far the Best Snorkeling - Book Playa Snorkeling. You wil be not disappointed!"

This was by far the best snorkeling we did! The water was more shallow so you got a better view of the reef. I felt like I was snorkeling in a saltwater fish tank, it was that amazing!

This is one experience I will always look back on.

Alberto was our guide for the day and I'm glad he was our guy. He had a wealth of knowledge and very passionate about the conservation and use of his country. I found that very refreshing and appreciated his love and concern for the reef and mangroves that surround the beach.

We did four 45 minute snorkel trips to different locations. My favorite sighting was the "refrigerator" where there were a bunch of large spiny lobsters holed up. Super cool!

My husband found this company online and we did all the booking and payment online while still in the States.I was a little concerned doing it this way, but they were nothing but professional.

If you have the chance, book the Playa Snorkeling Tours for your snorkeling excursion! You will not be disappointed!